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Headquartered in Phoenix, Arizona, VaporTech™ is pioneering the advancement of electronic cigarettes, vaporizers and ultra premium e-liquids by offering affordable, premium quality, innovative products paired with outstanding customer service, all designed to suit a wide variety of consumer needs. With its tested and documented minimum of 99.7% USP Grade Nicotine Purity, VaporTech™ E-Liquid is Top Dog when it comes to providing the most outstanding juice on the market. Every ounce of e-liquid manufactured and distributed by our facility is created with only the highest quality ingredients, which are approved by both the FDA and FEMA.  Not only are our e-liquids mind-blowingly amazing, but we are also one of the largest e-liquid manufacturers and distributors in the USA. How Big? Our products are found in smoke and vape shops across the US, and we're proud to share that as of 2015 we're also available in the European market.Yes, we’re here to stay! Our high-speed machinery allows us to produce up to 1 million bottles a month. What does that mean? We are always stocked and ready to ship, which creates a solid chain of Happy Wholesalers. Happy Distributors. Happy Retailers. Happy Customers. Speaking of happy customers, did we mention we’ve been voted “Best e-liquid in Arizona’’ for the third time in a row and a two-time “Best of Phoenix’’ award winner. Not too shabby if you ask us.   Connect, shop, and vape with us to find out why VaporTech™ electronic cigarettes and e-liquids leave a good taste in everyones’ mouth.  Contact Us:info@vaportechusa.com480-634-4225 3161 N. 35th AvePhoenix, AZ. 85017US 
Our list is extensive, but maybe not definitive. Laws change regularly, and although communication between advocacy organizations is improving, there is still no central repository for information on vaping laws around the world. Our list comes from a combination of sources.  The status of some countries was determined by original research. Some of these countries have outright bans on use and sales, others just ban sales, and some ban only nicotine or nicotine-containing products. In many countries, the laws are ignored. In others, they’re enforced. Again, check with a reliable source before traveling to any country with vaping gear and e-liquid. If a country is not listed, vaping is either allowed and regulated, or there is no specific law governing e-cigarettes (as of now anyway).  At this time the list is what is known to us.  There could be countries that don't allow the sale of vape products that we have not listed because we don't know about them. We welcome any new information. If you know of a law that has changed, or a new regulation that affects our list, please make a comment and we will update the list. The Americas Antigua and BarbudaLegal to use, illegal to sell ArgentinaLegal to use, illegal to sell BrazilLegal to use, illegal to sell ChileIllegal to sell, except approved medical products ColombiaLegal to use, illegal to sell MexicoLegal to use, illegal to import or sell. In February 2020, Mexican president issued a decree banning the import of all vaping products, including zero-nicotine products. There is, however, still a thriving vaping community in the country, and advocacy leadership by consumer group Pro-Vapeo Mexico. It isn’t yet known if the government will attempt to seize products brought into the country by visitors NicaraguaBelieved illegal to use, illegal to sell nicotine PanamaLegal to use, illegal to sell Suriname Legal to use, illegal to sell UruguayLegal to use, illegal to sell VenezuelaLegal to use, believed illegal to sell, except approved medical products New York State, United StatesSome products are Legal to use.   Africa EthiopiaBelieved legal to use, illegal to sell—but status is uncertain GambiaBelieved illegal to use, illegal to sell MauritiusLegal to use, believed illegal to sell SeychellesLegal to use, illegal to sell—however, the country announced in 2019 its intention to legalize and regulate e-cigarettes UgandaLegal to use, illegal to sell   Asia BangladeshBangladesh currently has no laws or regulations specific to vaping. However, in December 2019 a health ministry official told Reuters that the government is “actively working to impose a ban on the production, import and sale of e-cigarettes and all vaping tobaccos to prevent health risks.” BhutanLegal to use, illegal to sell BruneiLegal to use, illegal to sell most products CambodiaBanned: illegal to use, illegal to sell East TimorBelieved to be banned IndiaIn September 2019, the Indian central government banned sales of vaping products outright. The government, well aware that 100 million Indians smoke and that tobacco kills nearly a million people a year, did not make any moves to reduce access to cigarettes. Not coincidentally, the Indian government owns 30 percent of the country’s largest tobacco company JapanLegal to use, legal to sell devices, illegal to sell nicotine-containing liquid (although individuals can import nicotine-containing products with some restrictions). Heated tobacco products (HTPs) like IQOS are legal North KoreaBanned MalaysiaLegal to use, illegal to sell nicotine-containing products. Although consumer sales of nicotine-containing products is illegal, Malaysia has a thriving vaping market. Authorities have occasionally raided retailers and confiscated products. Sales of all vaping products (even without nicotine) are banned outright in the states of Johor, Kedah, Kelantan, Penang and Terengganu MyanmarBelieved to be banned, based on an August 2020 article NepalLegal to use (banned in public), illegal to sell SingaporeBanned: illegal to use, illegal to sell. As of last year, possession is also a crime, punishable by fines of up to $1,500 (US) and even prison time. However, as is the case everywhere, the threat of prosecution doesn’t prevent a thriving black market Sri LankaLegal to use, illegal to sell ThailandBelieved legal to use, illegal to sell. Thailand has earned a reputation for enforcing its ban on importation and sales of vaping products with several high-profile incidents in recent years, including detaining vaping tourists for “importation.” The government is reportedly reconsidering its harsh e-cigarette rules TurkmenistanBelieved legal to use, illegal to sell TurkeyLegal to use, illegal to import or sell. Sale and importation of vaping products is illegal in Turkey, and when the country reaffirmed its ban in 2017, the WHO issued a press release cheering the decision. But the laws are conflicting, and there is a vaping market and a vaping community in Turkey   Australia Legal to use, illegal to sell nicotine. In Australia, possessing or selling nicotine is illegal without a doctor’s prescription, but except in one state (Western Australia) vaping devices are legal to sell. For that reason there is a thriving vaping market despite the law. Penalties for possession vary from one state to the next, but can be quite severe Europe Vatican CityBelieved to be banned The Middle East EgyptLegal to use, illegal to sell—although the country appears to be on the verge of regulating vaping products IranBelieved legal to use, illegal to sell KuwaitBelieved legal to use, illegal to sell LebanonLegal to use, illegal to sell OmanBelieved legal to use, illegal to sell QatarBanned: illegal to use, illegal to sell Saudi ArabiaBanned: illegal to sell online 
If you have any question about the warranty of a product ordered at vaportechusa.com please firstly read the warranty terms provided in this page. If you have further questions contact us by e-mail at warranty@vaportechusa.com with your order number and specify the product.  If you are unsure or have any questions about our products - please contact us  by e-mail at order@vaportechusa.com before placing your order. Please read the product information carefully before making a purchase. If you find any missing or unclear information, please let us know by using the contact us page. If you ordered the wrong item and you have not opened or used the item, we may agree to a return within a week of reception - in which case we will apply a 15% restocking fee. Vaportech accepts returns of unopened, unused, undamaged, or defective items purchased on our website for a refund within 30 days of original purchase. Please refer to Ordered the Wrong Item section. If you believe you received a defective vaporizer, battery . Please refer to the 60-Day Warranty Policy section.  If you purchased a defective product from a 3rd party you only have 30 days. If you believe you received a defective tank or Spinner battery. Please refer to the 2-Day Dead On Arrival (DOA) policy section. If you believe you received a defective coil. Please refer to the No Warranty Policy section. If you believe you received the wrong items. Please refer to the Wrong Item Received Policy section. Shipping  If your package gets lost or is otherwise damaged, please contact your carrier. We are NOT responsible for misdelivery errors via carrier, or incorrect shipping info. You should contact the shipping company. Shipping is a service you purchase from a shipping company along with your order from us, so any shipping issues must be handled by the shipping company. Return/Refund Policy Returns Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. There are certain situations where only partial refunds are granted (if applicable): Any item not in its original condition, is damaged or missing parts for reasons not due to our error Any item that is returned more than 30 days after delivery. Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support@vaportechusa.com. Sale items (if applicable) Only regular priced items may be refunded, unfortunately sale items cannot be refunded. Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at order@vaportechusa.com and send your item to: Vaportech Wholesale 3161 North 35th AvePhoenix, AZ 85017 Shipping To return your product, you should mail your product to: Vaportech Wholesale 3161 North 35th Ave Phoenix, AZ 85017 You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. Order Cancellation For order cancellation requests, you must contact us by email at order@vaportechusa.com. Any attempts to cancel the order may be delayed or may result as a missed cancellation request. Once the order has been shipped, we will not be able to cancel the order.  60-Day Warranty Policy: VaporTech Disposables, Vaportech vaporizers, Vaportech batteries Disposables have a 60 day replace/refund policy if purchased from vaportechusa.com. If you purchased a disposable from a 3rd party we will offer a replacement up to 30 days. You will need your receipt, pictures of the defective devices, and to complete an age verification process with Token of Trust (first time customers).  Shipping cost will need to be covered for some orders. Starting September 13, 2021 we will only allow 2 replacements per month for the Vapo 3 pack disposable device.  3 replacements per month for the Vapo 1500 Disposable and Cube(Cube Zero) disposable devices. If you purchased the warranty from vaportechusa.com you will be working with Guardia1.  We will only replace the item one time and we will not replace any devices from the replacement. All APV (Advanced personal vaporizer) batteries (unless specifically stated otherwise), carry an industry leading, Vaportech 60-Day warranty against defects due to manufacturing or failure.  The limited warranty does not cover such consumables like tanks, atomizers and e-liquids.  Warranty does not include any use of the product that does not fall into the designed use of the product as intended by the manufacturer.  Warranty does not cover the use of our product with parts from other manufacturers or suppliers.  Normal wear and tear (scratches and discoloration) is not covered by warranty.  The 60-Day warranty begins on the day the product is delivered and not on the day it was first used. Please test all products for defects upon receiving your order and notify us immediately if an item is DOA/defective. If you believe you received a defective product, please read the product information carefully to make sure you are using it properly. If you have purchased an APV battery, to be used with an unapproved product or a custom made coil, please test the APV battery with an approved product before you deem it defective. If the problem persists please contact us by email at order@vaportechusa.com  Customer assumes all costs in shipping defective items back to us, and we assume the cost in shipping replacement part(s) to the customer. Shipping cost incurred are non refundable. Defective items will be tested/inspected upon arrival in our office to verify claim. Replacement part(s) will be shipped after the claim has been verified. We recommend using delivery confirmation/tracking when shipping packages to us. 2-Day DOA Policy: Spinner batteries, Tanks (except the atomizer coil) The 2-Day DOA warranty begins on the day the product is delivered and not on the day it was first used. Coils are consumable items and are not covered by any warranty. Coils are meant to be replaced regularly. Therefore, the 2-Day DOA policy does not cover the coil in the atomizer, but simply the rest of the atomizer (the tank).  It is rare, but possible, for a coil to misfire on first use. In such event - simply replace the coil. All customers should have spare coils available for their atomizer for when the coil needs to be replaced.  All atomizers (unless specifically stated otherwise), carry an implied, industry-standard 2-Day Dead On Arrival (DOA) policy.  Warranty does not include any use of the product that does not fall into the designed use of the product as intended by the manufacturer.  Warranty does not cover the use of our product with parts from other manufacturers or suppliers.  Normal wear and tear (scratches and discoloration) and coil malfunction is not covered by warranty.  Please test all products for defects upon receiving your order and notify us immediately if an item is DOA/defective. If you believe you received a defective product, please read the product information carefully to make sure you are using it properly. If the problem persists please log in to your account and send us a message under the appropriate order. Customer assumes all costs in shipping defective items back to us, and we assume the cost in shipping replacement part(s) to the customer. Shipping cost incurred are non refundable. Defective items will be tested/inspected upon arrival in our office to verify claim. Replacement part(s) will be shipped after the claim has been verified. We recommend using delivery confirmation/tracking when shipping packages to us. Wrong Item Received Policy: In the event you received the wrong item compared to what you actually ordered (check your invoice included in your package for a complete list of the items you ordered) - please contact us within 48 hours of receiving your package - do not open or use the item erroneously sent to you. After Vaportech has verified and agreed you indeed received the wrong item: We will send you a prepaid shipping label to be printed  Upon reception of the item by Vaportech- we will verify the item has not been used or open - and we will offer you two choices (options A or B) if the originally ordered item is available in stock, if the originally ordered item is not in stock then option A becomes mandatory: A) Either we will refund the cost of the item you originally ordered and did not receive B) Or we will send you the item you originally ordered (if the item is in stock) and Vaportech will pay for the extra shipping charge. Ordered The Wrong Item Policy: In the event you ordered the wrong item - please send us a message by logging in to your account and let us know the condition of the product as well as the packaging. Do not open or use the item - Only unused item can be returned and a restocking fee will be applied. After Vaportech has authorized the return: Send the product to the address below Upon reception of the item by Vaportech- we will verify the item has not been used as well as the packaging condition We will refund the cost of the item and apply a restocking fee based on the product condition If the product is in perfect condition - the restocking fee is only 15% - if the package is damaged the restocking fee will be higher or we will reject the return Any product used will not be authorized for a return under the "Ordered The Wrong Item Policy" No Warranty Policy: Consumables (e-liquid, coil, drip juice). Consumable items like coils and e-liquids are not covered by any warranty. Consumables are not returnable/refundable or exchangeable due to health and safety regulations regardless of whether or not they have been opened or used. As a consumer you can be certain that Vaportech only sells brand new products and never previously returned items. All atomizers sold at Vaportechusa.com have replaceable coil. Coils have a limited life time based on usage. If your coil does not work properly - simply replace it. All e-liquids, drip juices are also obviously not returnable/refundable or exchangeable for reasons that should be obvious to everyone. Refund Refunds may be issued back to the original payment (Credit card, debit card, etc) or as store credit in the form of reward points. The refund is issued by Vaportechusa.com right away, but it takes from 2 to 6 days to appear in your account depending on your financial institution policy with regard to refund. If you purchase the Guardia1 protection policy all Refunds and Replacements will go through their system at https://guardia1.com/submit-a-case/.  By selecting shipping protection, VaporTech USAis not liable for lost, stolen, or damaged items. Refused ItemsIf it is indeed our fault, you will be credited for the items and we will reship the order at our expense. If customer refused the package for any other reasons or requires a refund for an order that was returned to us due to their address being insufficient or any other reason, there will be a 15% restocking fee. Vaportech brand products Replacements: To request an item to be replaced please follow these instructions: Firstly, please check our warranty terms. To request a replacement please contact us by email at order@vaportechusa.com. Wait for the request to be authorized - unauthorized return can not be processed. We will contact you if we need further information. Once your replacement request has been approved - you have to return the product back to us within 2 weeks - otherwise the return request authorization will be voided automatically.  Send the item using U.S.P.S. First Class mail and include a tracking number. Include a copy of the invoice in your package. Send the package to the following address:         Vaportech Wholesale        3161 N 35th Ave        Phoneix, AZ 85017 As soon as we receive the defective item, it is inspected by one of our technicians. Once the item is proven defective we will replace it and send a new item.